Customer Service
Our mission is to make your job easier.
My Account
It’s quick and easy–all you need to Create an Account is your email address, and a strong password. For business accounts a company name is needed. Once you create a business account, you can then apply for Net 30 terms.
If you have forgotten your password, visit our Reset Password page.
Purchasers with tax-exempt status must provide F&F Bearing with a copy of a state resale certificate, an exemption certificate, or other acceptable proof of your exempt status in the state to which the items will be shipped. See detailed instructions below.
Important: Please, note that you will need to contact us after placing each order to ensure that you are refunded any tax charged on your purchase.
To submit your documentation:
- Place your order through ffbearing.com or by speaking to one of our customer service agents. After you’ve received your shipment confirmation, please submit your documentation (see acceptable forms above) by fax to (419)524-2080. Please mark your fax with F&F Bearing.
- Alternatively, you can scan your certificate and send it to us at rcarmona@ffbearing.com. Please include ‘Tax Exemption Request’ in your email’s subject line.
- In either case, please include the following with your documentation:
- Your order number
- Your email address
- The name of the organization that purchased the items
- After your documents have been processed and accepted, you will receive a refund in the amount of the tax charged.
How can I access my order history?
First, navigate to the My Account page at ffbearing.com. This page will display your most recent orders. To view your full order history, click on View All Order History.
To generate downloadable PDFs of your receipts, first select each order for which you would like a receipt, then click the blue Download as PDF button on the right-hand side of the page.